Your ATS has a company-wide default time zone, and getting it right is what keeps interview invites landing at the time you actually meant. Set it up once, in about the time it takes to read this sentence, and you're covered.
Why this setting matters
Your company's default time zone controls what time gets shown to anyone who hasn't set a personal time zone of their own on their profile. Get it right, and everyone's invitations, dates, and reminders line up. Leave it wrong (or on the fallback), and you risk sending an applicant an interview time that's a few hours off from what you meant.
NOTE: Some users may not have access to this part of the system. Please contact an Admin if you cannot see the Company Info Icon.
Setting or Changing the Default Time Zone
Here's the whole process, start to finish:
- From your ATS dashboard, click the menu icon in the upper right corner and select Account > Account Details from the Main Menu (☰).
- Under the Company & Users section, click Company Info.
- Find the Time Zone dropdown, select your preferred default, and save your changes.
And that's it — you're set.
If your company spans multiple time zones
No single setting can be right for everyone in that case, so pick whichever default makes the most sense for your team, and let everyone else know it's been set (or changed). A quick heads-up goes a long way toward making sure no one accidentally books an applicant call three hours off from where they meant to.
Want to set your own personal time zone instead?
The company default is only part of the picture — anyone with their own profile time zone set will see everything in that zone instead, regardless of the company setting. If you want to control what you personally see (or help a teammate whose times look off), check out How Time Zones Work in Your ATS, which walks through setting your personal time zone and covers exactly how the two settings interact.
Time zones are one of those settings you configure once and then forget about — as it should be. If anything still looks off after making this change, our support team is happy to take a look. Reach out any time.
